FREQUENTLY ASKED QUESTIONS

WHO CAN USE THIS RATE?

Anyone who is traveling to work with Mississippi State University or affiliates. The program is not limited to University employees - this rate is valid for anyone working with the University.

HOW MANY ROOMS CAN I BOOK?

You may book up to three rooms per night. If you need four or more rooms, please contact sales at sales@msu-hotels.com to make arrangements.

HOW DOES PAYMENT WORK?

• All reservations require a credit card. However, that card will only be used to collect no-show or cancellation fees.
• We do require a credit card to be presented at check-in. If you need to pay for someone's room, please contact support@msu-hotels.com for a credit card authorization form to arrange payment. We do not currently have a direct billing or invoicing option available for individual stays.

IF I HAVE TO CANCEL BEFORE MY STAY, WILL I BE CHARGED? 

You need to ensure you review and understand the cancellation policy of the hotel where you are staying. You will be responsible for any charges or fees outlined within the hotel cancellation policy where you made your reservation.